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Articles (33)

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1-10 of 33 results for customer booking decision

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Select article: Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective

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Research article

First published 2024-7

Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective

Hongli Wang, Cuiqi Liang, Yunxia Zhu [...]

International Journal of Business Communication

Select article: Impact of Penalty Cost on Customers' Booking Decisions

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Research article

First published 2021-06

Impact of Penalty Cost on Customers' Booking Decisions

Jianghua Zhang, Daniel Zhuoyu Long, Rowan Wang [...]

Production and Operations Management

Select article: The Importance of Information Asymmetry in Customers’ Booking Decisions

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Research article

First published 2006-08

The Importance of Information Asymmetry in Customers’ Booking Decisions

Chih-Chien Chen, Zvi Schwartz

Cornell Hospitality Quarterly

Select article: ‘‘By-the-Book’’ Decision Making: How Service Employee Desire for Decision Latitude Influences Customer Selection Decisions

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Research article

First published 2010-5

‘‘By-the-Book’’ Decision Making: How Service Employee Desire for Decision Latitude Influences Customer Selection Decisions

Sterling A. Bone, John C. Mowen

Journal of Service Research

Select article: On the Use of Buy Up as a Model of Customer Choice in Revenue Management

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Research article

First published 2012-09

On the Use of Buy Up as a Model of Customer Choice in Revenue Management

William L. Cooper, Le Li

Production and Operations Management

Select article: Decision Process Evolution in Customer Channel Choice

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Research article

First published 2011-11

Decision Process Evolution in Customer Channel Choice

Sara Valentini, Elisa Montaguti, Scott A. Neslin

Journal of Marketing

Select article: Room Rates as Signals of Quality,Sell-Out Risk and the Prospects of Getting a Better Deal: Analytical Model and Empirical Evidence

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Research article

First published 2009-6

Room Rates as Signals of Quality,Sell-Out Risk and the Prospects of Getting a Better Deal: Analytical Model and Empirical Evidence

Chih-Chien Chen, Jane E. Ruseski, Zvi Schwartz

Tourism Economics

Select article: Perceived Affordances and Regret in Online Travel Agencies

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Research article

First published 2022-5

Perceived Affordances and Regret in Online Travel Agencies

Hwirim Jo, Namho Chung, Sunyoung Hlee [...]

Journal of Travel Research

Select article: The Neural and Psychological Basis of Herding in Purchasing Books Online: An Event-Related Potential Study

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Announcement

First published 2010-06

The Neural and Psychological Basis of Herding in Purchasing Books Online: An Event-Related Potential Study

Mingliang Chen, Qingguo Ma, Minle Li [...]

Cyberpsychology,Behavior,and Social Networking

Select article: Timing Matters: Travelers' Advanced-Booking Expectations and Decisions

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Research article

First published 2008-08

Timing Matters: Travelers' Advanced-Booking Expectations and Decisions

Chih-Chien Chen, Zvi Schwartz

Journal of Travel Research

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