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Retricted access

Research article

First published 2018-7

Is It My Luck or Loyalty? The Role of Culture on Customer Preferences for Loyalty Reward Types

YooHee Hwang, Anna S. Mattila

Journal of Travel Research

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Research article

First published 2015-9

Loyalty Programs in Emerging and Developed Markets: The Impact of Cultural Values on Loyalty Program Choice

Frauke Mattison Thompson, Thorsten Chmura

Journal of International Marketing

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Research article

First published 2025-3

Cultural Influences on Privacy Calculus in Loyalty Programs: An Analysis of Individual and National-Level Cultural Values

George Balabanis, Anastasia Stathopoulou, John Balabanis

Journal of International Marketing

Open access

Research article

First published 2015-10

The Effect of Culture in Forming E-Loyalty Intentions: A Cross-Cultural Analysis between Argentina and Spain

Daniel Belanche Gracia, Luis V. Casaló Ariño, Miguel Guinalíu Blasco

BRQ Business Research Quarterly

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Research article

First published 2019-6

Building Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees’ Cultural Intelligence

Nicholas G. Paparoidamis, Huong Thi Thanh Tran, Constantinos N. Leonidou

Journal of International Marketing

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Research article

First published 2018-12

How Shopping Mall Service Quality Affects Customer Loyalty Across Developing Countries: The Moderation of the Cultural Context

Mbaye Fall Diallo, Fatou Diop-Sall, Souad Djelassi [...]

Journal of International Marketing

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Research article

First published 2025

Culinary involvement,cultural background,and culinary expertise: Interconnections between destination pull factors,culinary destination image,culinary experiences,and loyalty in Hanoi’s culinary tourism

The-Bao Luong, Dang Thuan An Nguyen

Tourism and Hospitality Research

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Research article

First published 1992-6

A Cross-Cultural Investigation of Exit,Voice,Loyalty and Neglect as Responses to Dissatisfying Job Conditions

Jaesub Lee, Fredric M. Jablin

International Journal of Business Communication

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Research article

First published 2012-7

Trials of loyalty: Ethnic minority police officers as ‘outsiders’ within a greedy institution

Abby Peterson, Sara Uhnoo

European Journal of Criminology

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Research article

First published 2011-12

Consequences of cultural satisfaction at work: A study of New Zealand Māori

Jarrod M Haar, David Brougham

Asia Pacific Journal of Human Resources

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