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1-10 of 135 results for criticality of service consumption

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Select article: Service Failure Recovery Efforts in Restaurant Dining: The Role of Criticality of Service Consumption

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Research article

First published 1996-5

Service Failure Recovery Efforts in Restaurant Dining: The Role of Criticality of Service Consumption

D.S. Sundaram, Claudia Jurowski, Cynthia Webster

Journal of Hospitality & Tourism Research

Select article: Service Recovery Strategies: The Impact of Cultural Differences

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Other

First published 2000-11

Service Recovery Strategies: The Impact of Cultural Differences

Cherylynn Becker

Journal of Hospitality & Tourism Research

Select article: Creating the Cautious Consumer

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Research article

First published 2015-12

Creating the Cautious Consumer

Carl Yngfalk, Anna Fyrberg Yngfalk

Journal of Macromarketing

Select article: An Examination of Factors Affecting Service Recovery in a Restaurant Setting

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Research article

First published 1999-08

An Examination of Factors Affecting Service Recovery in a Restaurant Setting

Anna S. Mattila

Journal of Hospitality & Tourism Research

Select article: Critical Tests of Multiple Theories of Cultures’ Consequences

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Research article

First published 2013-11

Critical Tests of Multiple Theories of Cultures’ Consequences

Shih-Yun Hsu, Arch G. Woodside, Roger Marshall

Journal of Travel Research

Select article: Service Failures in Restaurants

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Research article

First published 2010-8

Service Failures in Restaurants

Young Namkung, Soocheong Jang

Cornell Hospitality Quarterly

Select article: Delivering Quality Service in Professional Sport

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Research article

First published 1994-3

Delivering Quality Service in Professional Sport

David Shilbury

Sport Marketing Quarterly

Select article: Behavioural Effects of Nonconscious Mimicry and Social Intentions

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Research article

First published 2017-2

Behavioural Effects of Nonconscious Mimicry and Social Intentions

Sabrina Pei-Han Wong, Nicole Hartley, Alastair Tombs

Australasian Marketing Journal

Select article: Completing and Complementing: The Work of Consumers in the Division of Labour

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Research article

First published 2016-10

Completing and Complementing: The Work of Consumers in the Division of Labour

Miriam Glucksmann

Sociology

Select article: Energy-Oriented Design Tools for Collaboration in the Cloud

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Research article

First published 2011-12

Energy-Oriented Design Tools for Collaboration in the Cloud

Bianca Toth, Flora Salim, Jane Burry [...]

International Journal of Architectural Computing

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