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Articles (29)

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1-10 of 29 results for critical incident technique (CIT)

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Select article: The success factors in community work services

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Research article

First published 2006-03

The success factors in community work services

Michael L. Weyers, Andriette M. van den Berg

International Social Work

Select article: The Critical Incident Technique: Method or Methodology?

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Article commentary

First published 2019-6

The Critical Incident Technique: Method or Methodology?

Roderik F. Viergever

Qualitative Health Research

Select article: Fifty years of the critical incident technique: 1954-2004 and beyond

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Research article

First published 2005-11

Fifty years of the critical incident technique: 1954-2004 and beyond

Lee D. Butterfield, William A. Borgen, Norman E. Amundson [...]

Qualitative Research

Select article: Using the Critical Incident Technique to Understand Critical Aspects of the Minor League Spectator's Experience

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Research article

First published 2007-12

Using the Critical Incident Technique to Understand Critical Aspects of the Minor League Spectator's Experience

T. Christopher Greenwell, Janghyuk Lee, Dylan Naeger

Sport Marketing Quarterly

Select article: The Critical Incident Technique in Service Research

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Research article

First published 2004-08

The Critical Incident Technique in Service Research

Dwayne D. Gremler

Journal of Service Research

Select article: Using the Critical Incident Technique as a Learning Tool in Services Marketing Courses

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Research article

First published 1994-12

Using the Critical Incident Technique as a Learning Tool in Services Marketing Courses

Elise Truly Sautter, Joe Hanna

Journal of Marketing Education

Select article: The Critical Incident Technique in Library and Information Management Research

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Research article

First published 1999-5

The Critical Incident Technique in Library and Information Management Research

Shelagh Fisher, Tony Oulton

Education for Information

Select article: Critical Incident Technique – a Useful Method for the Paramedic Researcher's Toolkit

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Research article

First published 2015-1

Critical Incident Technique – a Useful Method for the Paramedic Researcher's Toolkit

Peter Mulholland, Tony Barnett, Jess Woodroffe

Paramedicine

Select article: Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

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Research article

First published 2001-08

Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

Jakša J. Kivelä, Carmen Yiu Ha Chu

Journal of Hospitality & Tourism Research

Select article: Building an Integrated Approach to Performance Management Using Critical Incident Technique

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Research article

First published 1996-03

Building an Integrated Approach to Performance Management Using Critical Incident Technique

Marilyn Fenwick, Helen De Cieri

Asia Pacific Journal of Human Resources

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