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1-10 of 261 results for consumer service innovation

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Select article: How does corporate green service innovation improve consumer happiness: A serial mediation model based on value identity and extra-role altruistic behavior

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Research article

First published 2025

How does corporate green service innovation improve consumer happiness: A serial mediation model based on value identity and extra-role altruistic behavior

Guanhua Yang

Journal of Computational Methods in Sciences and Engineering

Select article: Technology or Market? How Innovation Drivers Shape Consumer Responses to AI-Designed Services

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First published 2026

Technology or Market? How Innovation Drivers Shape Consumer Responses to AI-Designed Services

Jiaming Liang, Yimin Zhu, Shili Chen [...]

Journal of Hospitality & Tourism Research

Select article: Retail Innovation and Shopping Practices: Consumers' Reactions to Self-Service Retailing

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First published 2008-9

Retail Innovation and Shopping Practices: Consumers' Reactions to Self-Service Retailing

Andrew Alexander, Simon Phillips, Gareth Shaw

Environment and Planning A: Economy and Space

Select article: The Relative Effects of Business-to-Business (vs. Business-to-Consumer) Service Innovations on Firm Value and Firm Risk: An Empirical Analysis

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First published 2019-9

The Relative Effects of Business-to-Business (vs. Business-to-Consumer) Service Innovations on Firm Value and Firm Risk: An Empirical Analysis

Thomas Dotzel, Venkatesh Shankar

Journal of Marketing

Select article: Image Congruence and the Adoption of Service Innovations

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First published 2005-05

Image Congruence and the Adoption of Service Innovations

Mirella Kleijnen, Ko de Ruyter, Tor W. Andreassen

Journal of Service Research

Select article: Knowledge Creation Through Mobile Social Networks and Its Impact on Intentions to Use Innovative Mobile Services

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First published 2009-08

Knowledge Creation Through Mobile Social Networks and Its Impact on Intentions to Use Innovative Mobile Services

Mirella Kleijnen, Annouk Lievens, Ko de Ruyter [...]

Journal of Service Research

Select article: To Partner with Human or Robot? Designing Service Coproduction Processes for Willingness to Pay More

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Research article

First published 2023-3

To Partner with Human or Robot? Designing Service Coproduction Processes for Willingness to Pay More

Laurie Wu, Alei Fan, Zeya He [...]

Journal of Hospitality & Tourism Research

Select article: The Impact of Restaurant Innovativeness on Consumer Loyalty: The Mediating Role of Perceived Quality

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Research article

First published 2021-11

The Impact of Restaurant Innovativeness on Consumer Loyalty: The Mediating Role of Perceived Quality

Eojina Kim, Juan L. Nicolau, Liang (Rebecca) Tang

Journal of Hospitality & Tourism Research

Select article: Customer Adoption of Mobile Payment Services by Professionals across two Cities in India: An Empirical Study Using Modified Technology Acceptance Model

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Research article

First published 2013-1

Customer Adoption of Mobile Payment Services by Professionals across two Cities in India: An Empirical Study Using Modified Technology Acceptance Model

Rakhi Thakur

Business Perspectives and Research

Select article: Analysis on new types of electric power businesses using a morphological box

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Research article

First published 2021-2

Analysis on new types of electric power businesses using a morphological box

Chankook Park, Daeyoun Lee

Energy & Environment

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