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Articles (590)

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1-10 of 590 results for consumer returns

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Select article: Optimal Policies for Recovering the Value of Consumer Returns

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Research article

First published 2014-10

Optimal Policies for Recovering the Value of Consumer Returns

Keith J. Crocker, Paolo Letizia

Production and Operations Management

Select article: The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers

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Research article

First published 2018-02

The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers

Paolo Letizia, Morteza Pourakbar, Terry Harrison

Production and Operations Management

Select article: How consumers value retailer's return policy leniency levers: An empirical investigation

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Research article

First published 2022-04

How consumers value retailer's return policy leniency levers: An empirical investigation

Huseyn Abdulla, James D. Abbey, Michael Ketzenberg

Production and Operations Management

Select article: Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

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Research article

First published 2020-05

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Necati Ertekin, Michael E. Ketzenberg, Gregory R. Heim

Production and Operations Management

Select article: When to Carry Eccentric Products? Optimal Retail Assortment under Consumer Returns

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Research article

First published 2014-05

When to Carry Eccentric Products? Optimal Retail Assortment under Consumer Returns

Aydın Alptekinoğlu, Alex Grasas

Production and Operations Management

Select article: Multichannel Experience,Product Attributes,and Consumer Return Behavior: An Empirical Analysis

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Research article

First published 2026

Multichannel Experience,Product Attributes,and Consumer Return Behavior: An Empirical Analysis

Stanley Frederick W T Lim

Production and Operations Management

Select article: Left behind in the return-to-work journey: Consumer insights for policy change and practice strategies

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Research article

First published 2008-3

Left behind in the return-to-work journey: Consumer insights for policy change and practice strategies

Monica Korzycki, Martha Korzycki, Lynn Shaw

WORK: A Journal of Prevention,Assessment & Rehabilitation

Select article: Optimal return shipping insurance policy with consumers' anticipated regret

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Research article

First published 2023-10

Optimal return shipping insurance policy with consumers' anticipated regret

Yiming Li, Gang Li, Xiajun Amy Pan

Production and Operations Management

Select article: Consumer Negative Voice and Firm-Idiosyncratic Stock Returns

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Research article

First published 2007-7

Consumer Negative Voice and Firm-Idiosyncratic Stock Returns

Xueming Luo

Journal of Marketing

Select article: Managing presales with two payments and return policy when consumers are time‐inconsistent

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Research article

First published 2023-11

Managing presales with two payments and return policy when consumers are time‐inconsistent

Yunjuan Kuang, Li Jiang

Production and Operations Management

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