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1-10 of 523 results for complaint behavior

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Select article: Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior

Retricted access

Research article

First published 2011-11

Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior

Heiner Evanschitzky, Christian Brock, Markus Blut

Journal of Service Research

Select article: Consumer Complaint Behavior Manifestations for Table Service Restaurants: Identifying Sociodemographic Characteristics,Personality,and Behavioral Factors

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Research article

First published 2002-05

Consumer Complaint Behavior Manifestations for Table Service Restaurants: Identifying Sociodemographic Characteristics,Personality,and Behavioral Factors

David L. Jones, Ken W. McCleary, Lawrence R. Lepisto

Journal of Hospitality & Tourism Research

Select article: Dynamic Associations among Somatic Complaints,Human Energy,and Discretionary Behaviors

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Research article

First published 2015-3

Dynamic Associations among Somatic Complaints,Human Energy,and Discretionary Behaviors

Michael S. Christian, Noah Eisenkraft, Chaitali Kapadia

Administrative Science Quarterly

Select article: The Impact of Compulsory Citizenship Behavior on Employee Complaints: Exploring the Mediating Role of Anger and the Moderating Effect of Leader-Member Exchange

Open access

Research article

First published 2025-10

The Impact of Compulsory Citizenship Behavior on Employee Complaints: Exploring the Mediating Role of Anger and the Moderating Effect of Leader-Member Exchange

Huai-Liang Liang

Sage Open

Select article: Why Don’t Some People Complain? A Cognitive-Emotive Process Model of Consumer Complaint Behavior

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Research article

First published 1998-07

Why Don’t Some People Complain? A Cognitive-Emotive Process Model of Consumer Complaint Behavior

Nancy Stephens, Kevin P. Gwinner

Journal of the Academy of Marketing Science

Select article: Complaining Behavior in Social Interaction

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Research article

First published 1992-06

Complaining Behavior in Social Interaction

Mark D. Alicke, James C. Braun, Jeffrey E. Glor [...]

Personality and Social Psychology Bulletin

Select article: Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

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Research article

First published 1988-1

Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

Jagdip Singh

Journal of Marketing

Select article: The airing of grievances: A look at complaint behavior in library reddit

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Research article

First published 2024-6

The airing of grievances: A look at complaint behavior in library reddit

Yue Ming, Miriam L. Matteson

Journal of Librarianship and Information Science

Select article: The Behavioral Target Complaints Form: A Nonreactive Measure of Psychotherapeutic Outcome

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Research article

First published 1978-2

The Behavioral Target Complaints Form: A Nonreactive Measure of Psychotherapeutic Outcome

Catherine A. Burton, Michael P. Nichols

Psychological Reports

Select article: Consumer Medical Complaint Behavior: Determinants of and Alternatives to Malpractice Litigation

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Research article

First published 1984

Consumer Medical Complaint Behavior: Determinants of and Alternatives to Malpractice Litigation

Stephen W. Brown, Teresa A. Swartz

Journal of Public Policy & Marketing

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