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1-5 of 5 results for captivity in service industries

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Research article

First published 2024-8

Development and Validation of a Service Captivity Scale

Steven W. Rayburn, Suzanne C. Makarem, Mayoor Mohan [...]

Journal of Service Research

Retricted access

Research article

First published 2000

Steve E. Polzin, Xuehao Chu, Joel R. Rey

Transportation Research Record: Journal of the Transportation Research Board

Retricted access

Case report

First published 2022-5-1

V Sridhar, Selvaraj Vadivelu

Journal of Information Technology Teaching Cases

Retricted access

Research article

First published 2001-1

Gordon L Clark, Paul Bennett

Environment and Planning A: Economy and Space

Free access

Research article

First published 2009-4

Umesh Gulla, M P Gupta

Vikalpa: The Journal for Decision Makers