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Articles (97)

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1-10 of 97 results for Servicescape

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Select article: Communities as Nested Servicescapes

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Research article

First published 2017-5

Communities as Nested Servicescapes

Xiaojing Sheng, Penny M. Simpson, Judy A. Siguaw

Journal of Service Research

Select article: The Staging of Contested Servicescapes

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Research article

First published 2019-11

The Staging of Contested Servicescapes

Athinodoros Chronis

Journal of Service Research

Select article: The Social Servicescape: A Multidimensional Operationalization

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Research article

First published 2019-2

The Social Servicescape: A Multidimensional Operationalization

Nathaniel D. Line, Lydia Hanks

Journal of Hospitality & Tourism Research

Select article: The Effect of the Servicescape on Service Workers

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Research article

First published 2008-02

The Effect of the Servicescape on Service Workers

Janet Turner Parish, Leonard L. Berry, Shun Yin Lam

Journal of Service Research

Select article: Humanitarian Crises: The (Un)Certainty of Servicescapes and Their Impact on Frontline Actors

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Research article

First published 2023-8

Humanitarian Crises: The (Un)Certainty of Servicescapes and Their Impact on Frontline Actors

Volker G. Kuppelwieser, Nathalie Spielmann, Diego Vega

Journal of Service Research

Select article: Expanding the Methodological Approach to the Social Servicescape: Moving From Measurement to Manipulation

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Research article

First published 2021-2

Expanding the Methodological Approach to the Social Servicescape: Moving From Measurement to Manipulation

Lydia Hanks, Nathaniel D. Line, Lu Zhang

Cornell Hospitality Quarterly

Select article: Aesthetics and Professionalism of Virtual Servicescapes

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Research article

First published 2006-02

Aesthetics and Professionalism of Virtual Servicescapes

Iris Vilnai-Yavetz, Anat Rafaeli

Journal of Service Research

Select article: Understanding the Influence of Airport Servicescape on Traveler Dissatisfaction and Misbehavior

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Research article

First published 2020-7

Understanding the Influence of Airport Servicescape on Traveler Dissatisfaction and Misbehavior

Babak Taheri, Hossein Olya, Faizan Ali [...]

Journal of Travel Research

Select article: Applying Expanded Servicescape to the Hotel Industry

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Research article

First published 2022-5

Applying Expanded Servicescape to the Hotel Industry

Seonjeong (Ally) Lee, Ning-Kuang Chuang

Journal of Hospitality & Tourism Research

Select article: Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations

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Research article

First published 2007-02

Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations

Karthik Namasivayam, Anna S. Mattila

Journal of Hospitality & Tourism Research

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