Sage Journals: Discover world-class research

Retricted access

Research article

First published 2020-05

Servitization and the Effect of Training on Service Delivery System Performance

Antonios Karatzas, Georgios Papadopoulos, Janet Godsell

Production and Operations Management

Retricted access

Research article

First published 2015-2

Service Systems

Jennifer D. Chandler, Robert F. Lusch

Journal of Service Research

Retricted access

Research article

First published 2009-11

SERVICE COST AND UTILIZATION RATE OPTIMIZATION IN SERVICE SYSTEMS

Kei Yamagishi, Tad Gonsalves, Kiyoshi Itoh

Journal of Integrated Design and Process Science

Retricted access

Research article

First published 2008-5

SERVICE SYSTEMS PERFORMANCE ONTOLOGY

Tad Gonsalves, Kiyoshi Itoh

Journal of Integrated Design and Process Science

Retricted access

Research article

First published 2017-12

Service planning of product service system development with supplier involvement

Zhongqi Sheng, Changsai Liu, Tao Xu

Proceedings of the Institution of Mechanical Engineers,Part C: Journal of Mechanical Engineering Science

Retricted access

Research article

First published 2010-5

Models of dynamic relations among service activities,system state and service quality on computer and network systems

Nong Ye, Steve Yau, Dazhi Huang [...]

Information Knowledge Systems Management

Open access

Research article

First published 2017-10

The design of a context-aware service system in intelligent transportation system

Jingkun Chang, Wenbin Yao, Xiaoyong Li

International Journal of Distributed Sensor Networks

Retricted access

Research article

First published 2025-6

Impact of Self‐Service Technology in Designing a Service Delivery System

Jie Wang, Lijun Ma, Weili Xue [...]

Production and Operations Management

Retricted access

Research article

First published 2010-02

Empirical Profiles of Service Recovery Systems: The Maturity Perspective

Jeffery S. Smith, Kirk R. Karwan

Journal of Service Research

Retricted access

Research article

First published 1999-09

RESOURCE ALLOCATION TO IMPROVE SERVICE QUALITY PERCEPTIONS IN MULTISTAGE SERVICE SYSTEMS

Andreas C. Soteriou, George C. Hadjinicola

Production and Operations Management

Search results