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Research article

First published 2019-3

A Review of Healthcare Service Quality Dimensions and their Measurement

Raghav Upadhyai, Arvind Kumar Jain, Hiranmoy Roy [...]

Journal of Health Management

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Research article

First published 2012-6

Tourism Service Quality: A Dimension-specific Assessment of SERVQUAL *

Mushtaq Ahmad Bhat

Global Business Review

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Research article

First published 2023-7

Hotel service quality dimensions and attributes: An analysis of online hotel customer reviews

Kanapot Kalnaovakul, Pornpisanu Promsivapallop

Tourism and Hospitality Research

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Research article

First published 2017-3

The Investigation of Service Quality Dimensions,Customer Satisfaction and Corporate Image in Indian Public Sector Banks: An Application of Structural Equation Model(SEM)

Rishi Kant, Deepak Jaiswal, Suyash Mishra

Vision: The Journal of Business Perspective

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Research article

First published 2008-9

Evaluating Website Quality Using E-Service Quality Dimensions

V. Gnaneswaran, P. S. Pujari, R. R. Bishu

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2009-04

Taiwanese tourists' perceptions of service quality on outbound guided package tours: A qualitative examination of the SERVQUAL dimensions

Jui-Chi Chang

Journal of Vacation Marketing

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Research article

First published 2023

Prioritizing E-service Quality Dimensions in E-tailing: Application of the Analytic Hierarchy Process

Gayathri Ranjit, Suresh Subramoniam, Binoosh S. A.

Global Business Review

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Research article

First published 2010-4

The Impact of Service Quality Dimensions on Consumers Behavioural Intention in Rural Banking

S. Manimaran

Asia-Pacific Journal of Management Research and Innovation

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Review article

First published 2024-6

A systematic review of library service quality studies: Models,dimensions,research populations and methods

Mamta, Vinit Kumar

Journal of Librarianship and Information Science

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Research article

First published 2025-6

The impact of e-government information quality (EGIQ) dimensions on the adoption of electronic government services

Isaac Kofi Mensah, Deborah Simon Mwakapesa

Information Development

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