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Articles (9101)

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1-10 of 9101 results for Self-Service

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Select article: Self-Service in the Labor Process

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Review article

First published 2012-2

Self-Service in the Labor Process

Charles S. Koeber, David W. Wright, Elizabeth Dingler

Humanity & Society

Select article: On self-service democracy

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Research article

First published 2013-5

On self-service democracy

Kai Eriksson, Henri Vogt

European Journal of Social Theory

Select article: Customer Self-Efficacy in Technology-Based Self-Service

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Research article

First published 2009-05

Customer Self-Efficacy in Technology-Based Self-Service

Jacqueline van Beuningen, Ko de Ruyter, Martin Wetzels [...]

Journal of Service Research

Select article: Impact of Self‐Service Technology in Designing a Service Delivery System

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Research article

First published 2025-6

Impact of Self‐Service Technology in Designing a Service Delivery System

Jie Wang, Lijun Ma, Weili Xue [...]

Production and Operations Management

Select article: Are Self‐Service Customers Satisfied or Stuck?

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Research article

First published 2010-11

Are Self‐Service Customers Satisfied or Stuck?

Ryan W. Buell, Dennis Campbell

Production and Operations Management

Select article: Customer Self-Efficacy and Response to Service

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Research article

First published 2006-02

Customer Self-Efficacy and Response to Service

Daryl McKee, Christina S. Simmers, Jane Licata

Journal of Service Research

Select article: Self-service Delight Unveiled: A Multidimensional Validation Study

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Research article

First published 2026

Self-service Delight Unveiled: A Multidimensional Validation Study

Rashmi Singh, Subhajit Bhattacharya

Vision: The Journal of Business Perspective

Select article: The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

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Research article

First published 2013-8

The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

Cheng Wang, Jennifer Harris, Paul Patterson

Journal of Service Research

Select article: Self-service aspects of health maintenance: assessment of current trends

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Research article

First published 1981-12-1

Self-service aspects of health maintenance: assessment of current trends

Manfred Kochen, Milan Zeleny

Human Systems Management

Select article: Customers’ preferences for new technology-based self-services versus human interaction services in hotels

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Research article

First published 2013-4

Customers’ preferences for new technology-based self-services versus human interaction services in hotels

Hanan Saad Kattara, Osman Ahmed El-Said

Tourism and Hospitality Research

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