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Research article

First published 2015-7

Evaluation of perceived service quality provided by tourism establishments in Egypt

Nashwa F Attallah

Tourism and Hospitality Research

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Research article

First published 2013-10

Implementing Managerial Constraints in Model-Based Segmentation: Extensions of Kim,Fong,and DeSarbo (2012) with an Application to Heterogeneous Perceptions of Service Quality

Sunghoon Kim, Simon J. Blanchard, Wayne S. Desarbo [...]

Journal of Marketing Research

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Research article

First published 2013-10

Implementing Managerial Constraints in Model-Based Segmentation: Extensions of Kim,Fong,and DeSarbo (2012) with an Application to Heterogeneous Perceptions of Service Quality

Sunghoon Kim, Simon J. Blanchard, Wayne S. Desarbo [...]

Journal of Marketing Research

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Research article

First published 2010-4

The Impact of Service Quality Dimensions on Consumers Behavioural Intention in Rural Banking

S. Manimaran

Asia-Pacific Journal of Management Research and Innovation

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Research article

First published 2010-7

An Empirical Assessment of Five Dimensions of SERVQUAL in Life Insurance in India

M. C. Garg, Anju Verma

Asia-Pacific Journal of Management Research and Innovation

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Research article

First published 2016-8

Exploring the Impact of Social Media on Hotel Service Performance

Wenjing Duan, Yang Yu, Qing Cao [...]

Cornell Hospitality Quarterly

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Research article

First published 2022-09

Rapid Development of a Telehealth Patient Satisfaction Survey Using a Multi-Stakeholder Approach

En-Ju D. Lin, Mounika Guntu, Emre Sezgin [...]

Telemedicine and e-Health

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Research article

First published 2026

Service Quality and Customer Satisfaction in Kerala’s Small Finance Banks: A Study on Adoption and Patronage Intentions

Moncy Kuriakose, Johney Johnson

Vision: The Journal of Business Perspective

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