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Research article

First published 2012-8

Strategies for the Implementation of Service Innovations

Cathy A. Enz

Cornell Hospitality Quarterly

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Research article

First published 2006-07

Strategies for Public Service Turnaround

George A. Boyne

Administration & Society

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Research article

First published 2021-12

Marketing Strategy for Financial Services in Indian Financial Service Institutions

Preeti Sharma, Avinash K. Shrivastava

FIIB Business Review

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Research article

First published 2008-05

Experience,Service Operations Strategy,and Services as Destinations: Foundations and Exploratory Investigation

Chris Voss, Aleda V. Roth, Richard B. Chase

Production and Operations Management

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Research article

First published 2004-11

An Investigation of Visualization and Documentation Strategies in Services Advertising

Donna J. Hill, Jeff Blodgett, Robert Baer [...]

Journal of Service Research

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Research article

First published 2003-06

EMPLOYEE DEVELOPMENT: AN EXAMINATION OF SERVICE STRATEGY IN A HIGH‐CONTACT SERVICE ENVIRONMENT

SUSAN MEYER GOLDSTEIN

Production and Operations Management

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Research article

First published 2014-2

Revenue and Profit Implications of Industrial Service Strategies

Andreas Eggert, Jens Hogreve, Wolfgang Ulaga [...]

Journal of Service Research

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Research article

First published 2022-2

Vital Service Captivity: Coping Strategies and Identity Negotiation

Samuel Guillemot, Margot Dyen, Annick Tamaro

Journal of Service Research

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Research article

First published 2008-9

Effect of Service Transition Strategies on Firm Value

Eric (Er) Fang, Robert W. Palmatier, Jan-Benedict E.M. Steenkamp

Journal of Marketing

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Research article

First published 2010-5

Match or Mismatch: Strategy-Structure Configurations in the Service Business of Manufacturing Companies

Heiko Gebauer, Bo Edvardsson, Anders Gustafsson [...]

Journal of Service Research

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