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Research article

First published 2017-2

The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying

Chanthika Pornpitakpan, Yizhou Yuan, Jie Hui Han

Australasian Marketing Journal

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Research article

First published 1993-06

Relationships among Measures of Retail Salesperson Performance

Michael Levy, Arun Sharma

Journal of the Academy of Marketing Science

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Research article

First published 2020-05

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Necati Ertekin, Michael E. Ketzenberg, Gregory R. Heim

Production and Operations Management

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Research article

First published 1997-3

The Effects of Customer Expectations and Store Policies on Retail Salesperson Service,Satisfaction,and Patronage

Nancy F. Stanforth, Sharron J. Lennon

Clothing and Textiles Research Journal

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Research article

First published 2013-5

The Effect of Culture and Salespersons’ Retail Service Quality on Impulse Buying

Chanthika Pornpitakpan, Jie Hui Han

Australasian Marketing Journal

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Other

First published 2005-03

The Effects of Customers' Dress on Salesperson's Service in Large-Sized Clothing Specialty Stores

Minjeong Kim, Sharron J. Lennon

Clothing and Textiles Research Journal

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Research article

First published 1977-03

Retail Music Store Manager/Salesperson

Rhoda Lee Burchuk

Music Educators Journal

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Research article

First published 2025-12

“Robot,don’t approach me!” When a robot emulates a salesperson approaching in-store: Impact on perceived intrusiveness and behavioral expectations

Xingming Yang, Marion Garnier, Souad Djelassi

Recherche et Applications en Marketing (English Edition)

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Book review

First published 1950-1

Book Review: The Retail Salesperson at Work

R. S. Alexander

Journal of Marketing

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Research article

First published 2012-05

Trust and Information Sharing in Supply Chains

Neda Ebrahim‐Khanjari, Wallace Hopp, Seyed M. R. Iravani

Production and Operations Management

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