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Select article: Online Retail Service Quality: Scale Development and Validation

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Research article

First published June, 2023

Online Retail Service Quality: Scale Development and Validation

Biranchi Narayan Swar, Rajesh Panda

Vision: The Journal of Business Perspective

Select article: Online Retail Service Quality: What Matters Most for Customer Satisfaction?

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Research article

First published October, 2024

Online Retail Service Quality: What Matters Most for Customer Satisfaction?

Sonali Singh, Sumeet Singh Jasial, Richa Misra [...]

FIIB Business Review

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