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Retricted access

Research article

First published 2014-3

Management of Guest Delight in Hotels: An Exploratory Study

Sinmoy Goswami, Mrinmoy K. Sarma

Vision: The Journal of Business Perspective

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Research article

First published 2019-4

Modelling Customer Delight in Hotel Industry

Sinmoy Goswami, Mrinmoy K. Sarma

Global Business Review

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Research article

First published 2011-9

Understanding Customer Delight

Vincent P. Magnini, John C. Crotts, Anita Zehrer

Journal of Travel Research

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Research article

First published 2009-11

Measuring Guest Satisfaction and Competitive Position in the Hospitality and Tourism Industry

John C. Crotts, Peyton R. Mason, Boyd Davis

Journal of Travel Research

Retricted access

Research article

First published 1997-04

The "WOW" Efect

Barry Cohen

Cornell Hospitality Quarterly

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Research article

First published 2025

Unlocking the drivers of brand evangelism in the hospitality sector: A mediated-moderated model of emotional brand bonding and surprise

Noureddine Selmi, Mohammad Soliman, Muhammad Dliya’ul Haq [...]

Tourism and Hospitality Research

Open access

Editorial

First published 2018-12

Progress and Updates in Stroke Research: Introduction to the Special Issue on Stroke

Yu Luo, John H. Zhang, Paul R. Sanberg [...]

Cell Transplantation

Open access

Research article

First published 2025-12

Future of Hyatt Regency Maui’s African Penguin Colony: An Analysis of Stakeholders

Danielle Duffhues, Prescott C. Ensign

Journal of Hospitality & Tourism Cases: An International Case Journal

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