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Retricted access

Research article

First published 2020-5

Thinking beyond Privacy Calculus: Investigating Reactions to Customer Surveillance

Kirk Plangger, Matteo Montecchi

Journal of Interactive Marketing

Open access

Research article

First published 2026-3

The Impact of Immigration and Customs Enforcement’s Surveillance Technology on the Well-being of the Children of Immigrants

Mirian G. Martinez-Aranda

American Behavioral Scientist

Retricted access

Research article

First published 1992-12

A Customer-Survey Tool

Jonathan D. Barsky, Stephen J. Huxley

Cornell Hospitality Quarterly

Retricted access

Research article

First published 1977-7

Using Free Papers for Customer Surveys

Jay E. Klompmaker, J. Daniel Lindley, Robert L. Page

Journal of Marketing

Retricted access

Research article

First published 2009-02

Predicting Customer Wallet Without Survey Data

Nicolas Glady, Christophe Croux

Journal of Service Research

Retricted access

Research article

First published 1975-12

Getting More Information from Customer Surveys

James H. Myers, Edward W. Forgy

California Management Review

Open access

Research article

First published 2015-5

Beyond traditional customer surveys: The reputation analysis

Ilka Willand

Statistical Journal of the IAOS

Retricted access

Research article

First published 2024-03-15

The effect of reliability and empathy on customer satisfaction: A survey of PT Telkom Indonesia’s IndiHome customers

Suwignyo Widagdo, Yuniorita Indah Handayani, Agustin Hari Prastyowati [...]

Human Systems Management

Retricted access

Research article

First published 1998-11

Asking the customer: the use of satisfactory surveys in the sixth form

Mike Bostock

Improving Schools

Retricted access

Research article

First published 2018-8

Data mining techniques for analyzing bank customers: A survey

Seyed Mohammad Hossein Hasheminejad, Mojgan Khorrami

Intelligent Decision Technologies

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