You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (313)

Journals (0)

1-10 of 313 results for Customer engagement practices

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: A Consumer-based Taxonomy of Digital Customer Engagement Practices ☆

Retricted access

Research article

First published 2018-11

A Consumer-based Taxonomy of Digital Customer Engagement Practices ☆

Anniek W. Eigenraam, Jiska Eelen, Arjen van Lin [...]

Journal of Interactive Marketing

Select article: Burdens of Access

Retricted access

Research article

First published 2017-11

Burdens of Access

Simon Hazée, Cécile Delcourt, Yves Van Vaerenbergh

Journal of Service Research

Select article: Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

Retricted access

Research article

First published 2019-1

Using Machine Learning To Cocreate Value Through Dynamic Customer Engagement In A Brand Loyalty Program

Ajay Aluri, Bradley S. Price, Nancy H. McIntyre

Journal of Hospitality & Tourism Research

Select article: Does Customer Experience Always Benefit Company? Examining Customers’ Epistemic Motivation and Interaction With Service Contexts

Retricted access

Research article

First published 2022-2

Does Customer Experience Always Benefit Company? Examining Customers’ Epistemic Motivation and Interaction With Service Contexts

Vu Thi Mai Chi, Widya Paramita, Tran Ha Minh Quan

Australasian Marketing Journal

Select article: Online Engagement Among Restaurant Customers: The Importance of Enhancing Flow for Social Media Users

Retricted access

Research article

First published 2020-2

Online Engagement Among Restaurant Customers: The Importance of Enhancing Flow for Social Media Users

Bomin Kim, Michelle (Myongjee) Yoo, Wan Yang

Journal of Hospitality & Tourism Research

Select article: Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Account for Supplier Corporate Social Responsibility Engagement

Retricted access

Research article

First published 2013-11

Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Account for Supplier Corporate Social Responsibility Engagement

Christian Homburg, Marcel Stierl, Torsten Bornemann

Journal of Marketing

Select article: Managing Engagement Behaviors in a Network of Customers and Stakeholders

Retricted access

Research article

First published 2014-2

Managing Engagement Behaviors in a Network of Customers and Stakeholders

Katrien Verleye, Paul Gemmel, Deva Rangarajan

Journal of Service Research

Select article: The importance of human touch: How robot anthropomorphism impacts customer engagement in tourism and hospitality

Retricted access

Research article

First published 2025

The importance of human touch: How robot anthropomorphism impacts customer engagement in tourism and hospitality

Jinwei Wang, Zhihua Zhou, Shuting Xu [...]

Journal of Vacation Marketing

Select article: Unprofitable Cross-Buying: Evidence from Consumer and Business Markets

Retricted access

Research article

First published 2012-5

Unprofitable Cross-Buying: Evidence from Consumer and Business Markets

Denish Shah, V. Kumar, Yingge Qu [...]

Journal of Marketing

Select article: Engaging Business Customers Through Online Experiences in Different Cultures

Retricted access

Research article

First published 2023-9

Engaging Business Customers Through Online Experiences in Different Cultures

Welf H. Weiger

Journal of International Marketing

1
2
3
•••
32
10 / page

Article type

Publication date

Subjects

Access