Search results: Sage Journals

Restricted accessResearch articleFirst published February, 2022

An Empirical Examination of the Overall Customer Satisfaction with the Service Delivery of Mobile Network Operators in South Africa

M. F. Mpwanya

Global Business Review

Restricted accessResearch articleFirst published September, 2025

Maqbool Dada, Brett Hathaway, Evgeny Kagan

Production and Operations Management

Restricted accessResearch articleFirst published February, 1999

Rohit Verma, Gary M. Thompson, Jordan J. Louviere

Journal of Service Research

Restricted accessResearch articleFirst published July, 2013

Mei Li, Thomas Y. Choi, Elliot Rabinovich [...]

Production and Operations Management

Restricted accessResearch articleFirst published May, 2006

Anita D. Bhappu, Ulrike Schultze

Journal of Service Research

Restricted accessResearch articleFirst published November, 2015

Olga Perdikaki, David Xiaosong Peng, Gregory R. Heim

Production and Operations Management

Restricted accessResearch articleFirst published November, 2009

Daniel Nyberg

Organization Studies

Restricted accessResearch articleFirst published March, 2007

Aruna Apte, Uday M. Apte, Nandagopal Venugopal

Production and Operations Management

Restricted accessResearch articleFirst published December, 2025

Huai-Tzu Cheng, Yang Pan, Rudy Hirschheim

Production and Operations Management

Restricted accessResearch articleFirst published October, 2025

Sriram Somanchi, Vamsi K Kanuri, Rahul Telang

Production and Operations Management