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Research article

First published 2020-7

Risk Management in Global CRM IT Projects

G. K. Deshmukh, Hory Sankar Mukerjee, U. Devi Prasad

Business Perspectives and Research

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Research article

First published 2006-8

“Adaptive” learning and “proactive” customer relationship management

Baohong Sun, Shibo Li, Catherine Zhou

Journal of Interactive Marketing

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Research article

First published 2003-3

Something Approaching Science?

Agnes Nairn, Paul Bottomley

International Journal of Market Research

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Research article

First published 2013

Influence of Contact Angle on Soil–Water Characteristic Curve with Modified Capillary Rise Method

Zhen Liu, Xiong (Bill) Yu, Lin Wan

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2012-2

A core reference ontology for the customer relationship domain

Diego Magro, Anna Goy

Applied Ontology

Open access

Research article

First published 2026-3

Enhancing critical raw materials recovery in micro e-mobility: Regulatory strategies for the EU

Topi Turunen, Claire Mosoni, Petrus Kautto

Waste Management & Research: The Journal for a Sustainable Circular Economy

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Research article

First published 2014-7

Customer relationship management performance measurement using balanced scorecard and fuzzy analytic network process: The case of MAPNA group

Shahideh Nasery Isfahani, Ahmad Asle Haddad, Emad Roghanian [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2004-06

Implementing Customer Relationship Management in JPMorgan

Jackie Marfleet

Business Information Review

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Research article

First published 2010-4

Effectiveness of CRM in Banking Services with Reference to ATM Services in NCR Delhi

Shamsher Singh, Manmohan Rahul

Asia-Pacific Journal of Management Research and Innovation

Open access

Research article

First published 2022-12-15

Typed properties and negative typed properties: Dealing with type observations and negative statements in the CIDOC CRM

Athanasios Velios, Carlo Meghini, Martin Doerr [...]

Semantic Web: – Interoperability,Usability,Applicability

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