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Research article

First published 2024

Does Supply Chain Resilience Mediate the Relationship Between CRM Dimensions and Customer Satisfaction?

Mohammad A. K. Alsmairat, Sharafat Hussain, Abdalrazzaq AlOqool [...]

FIIB Business Review

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Research article

First published 2017-7

Cultural Transformation After Implementation of Crew Resource Management: Is It Really Possible?

Jennifer L. Hefner, Brian Hilligoss, Amy Knupp [...]

American Journal of Medical Quality

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Research article

First published 2020

A literature review of the current applications of machine learning and their practical implications

Beatriz N.R. Chagas, Julio Viana, Olaf Reinhold [...]

Web Intelligence

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Research article

First published 2018-9

Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited

Maraj Rahman Sofi, Iqbal Ahmad Hakim

FIIB Business Review

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Research article

First published 2004-8

The Customer Relationship Management Process: Its Measurement and Impact on Performance

Werner Reinartz, Manfred Krafft, Wayne D. Hoyer

Journal of Marketing Research

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Research article

First published 2010-10

Development of a three-dimensional collision risk model tool to assess safety in high density en-route airspaces

F J Sáez Nieto, R Arnaldo Valdés, E J García González [...]

Proceedings of the Institution of Mechanical Engineers,Part G: Journal of Aerospace Engineering

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Research article

First published 2016-1

Community Readiness for Childhood Obesity Prevention

Erica Sheldon, Rodney Lyn, Laura Bracci [...]

Environment and Behavior

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Research article

First published 2026-4

The Choice of Customer Relationship Management Approach in the Supply Chain: Examining Small Business Performance

Mark D. Heileman, Emmanuel T. Kodzi Jr, Timothy L. Pett

Vision: The Journal of Business Perspective

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Research article

First published 2021-9

Increasing Community Readiness for Childhood Obesity Prevention: A Case Study of Four Communities in Georgia

Erica Heath, Victoria Sanon, Dana Keener Mast [...]

Health Promotion Practice

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Research article

First published 2012-1

Exploring The Moderating Effects Of Relationship Inertia And Switching Cost On Automated Service Quality-Customer Satisfaction-Retention Link In A Crm Ecosystem: Empirical Evidence From Indian Banking Industry

Dr. Arup Kumar Baksi, Prof. (Dr.) Bivraj Bhusan Parida

Paradigm: A Management Research Journal

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