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Research article

First published 2022-08-10

Fuzzy evaluation model for attribute service performance index

Chun-Min Yu, Kuen-Suan Chen

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2018-6

Sustainable Service Quality Management by Logistics Service Providers: An Indian Perspective

Anchal Gupta, Rajesh K. Singh, P. K. Suri

Global Business Review

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Research article

First published 2010-7

Multi-Criteria Decision Making Approaches for Service Quality Evaluation in Technical Education Setting: Case Study

Saurav Dutta, Siba Sankar Mahapatra

Metamorphosis: A Journal of Management Research

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Research article

First published 1986-02

A Decision Theoretic Methodology for Seventy Index Development

David H. Gustafson, Dennis G. Fryback, Jerry H. Rose [...]

Medical Decision Making

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Research article

First published 2025

A study on the evaluation of University Library Service Quality using the Kano model

Younghee Noh

Journal of Librarianship and Information Science

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Research article

First published 2022-6

Level of Pedestrian Stress in Urban Streetscapes

Alvaro Rodriguez-Valencia, Hernan Alberto Ortiz-Ramirez, Willis Simancas [...]

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2023-6

People Quality Measurement in Service Industry: A New Approach

Nitin Gupta, Prem Vrat, Ravindra Ojha

Metamorphosis: A Journal of Management Research

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Research article

First published 2010-2

Seismic Risk Assessment and Mitigation of Water Supply Systems

Yu Wang, Siu-Kui Au, Qiang Fu

Earthquake Spectra

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Research article

First published 2021-7

Simulation-based Fuzzy Multiple Attribute Decision Making framework for an optimal apron layout for aRoll-on/Roll-off/Passenger terminal considering passenger service quality

Tang Guolei, Zhao Xiaoyi, Zhao Zhuoyao [...]

SIMULATION

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Research article

First published 2005

Incorporating Variability into Pavement Performance,Life-Cycle Cost Analysis,and Performance-Based Specification Pay Factors

Leanne Whiteley, Susan Tighe, Zhanmin Zhang

Transportation Research Record: Journal of the Transportation Research Board

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